FEES
At Western Iowa Power Cooperative, we believe in providing our members with clear and transparent information about the fees that may appear on your electric bill. Your bill includes various charges that help cover the costs of delivering reliable electric service to your home or business. These fees ensure that we can maintain and improve our electric infrastructure, provide excellent customer service, and meet our cooperative’s financial obligations. Below, you’ll find an explanation of each fee that could be listed on your electric bill, so you can better understand the components of your monthly charges.
Deposit
The required deposit is based upon one month's highest bill during the previous 12-months at the location for which service is requested. The deposit fee may be waived by furnishing Western Iowa Power Cooperative with a written credit reference from your previous or present power supplier showing 12 consecutive on-time payments. Once Western Iowa Power Cooperative receives 12 consecutive on-time payments, your deposit will be applied as a credit to your account.
Notice of Disconnect Fee
If you fail to respond to a late notice/friendly reminder, a Western Iowa Power Cooperative employee may post a Notice of Disconnect on your premises. This notice states that disconnection of service will take place within 24 hours. A non-refundable and non-transferable $30 posting fee will be added to the delinquent amount.
Reconnect Fee
When your service is disconnected for non-payment, a $125 reconnection fee will be charged. Reconnection is made during regular office hours. You will be charged this $125 reconnection fee for each meter that is reconnected.
Idle Service Reconnect Fee
A $100 reconnection fee will be charged when your service has been idle and needs to be reconnected. Reconnection is made during regular office hours. You will be charged this $100 reconnection fee for each meter that is reconnected.
After-Hours Reconnect Fee
If your service was disconnected for non-payment and reconnection is made after regular office hours, a $200 reconnection fee will be charged.
Late Payment Fee
To avoid a penalty your payment must reach our office by the "due date" printed on the bill. A 1.5% penalty will apply if payment is received after the due date printed on the bill.
Returned Checks
A $30 returned-check charge will be assessed for any checks that are not honored. In addition, your bill will be considered unpaid, and late payment charges will apply.
Base Charge
This recurring monthly fee is charged to every member-owner, regardless of the amount of energy used. It helps offset the cost of maintaining electric service at a location and covers maintenance of poles, wires, transformers, meters, right-of-way, administration, preparation and mailing of bills and other expenses associated with providing electric service.
Trip Charge
If a line crew is dispatched to service a member's outage and the outage is found to be no fault of the cooperative or its equipment, a trip charge will be billed to the member-owner.
Energy Cost Adjustment (ECA)
This fluctuating monthly adjustment reflects the amount Western Iowa Power Cooperative pays for power above or below the base cost established at the time of our last rate change.